Friday, December 23, 2005

Complaint Compliant I : FedEx

This could also be called, "Stupidity in Database Creation." And here goes...

My wife got a new computer a little while back (the thing is awsome). But it was making this "whistling" noise. It kinda sounded like a fan, but not. Turns out it was the (250Gig) hard drive. So she called HP and they said they would take care of it.

HP said they would send FedEx with an empty box. We were to put the computer in the box, and send it back with the FedEx driver. We would get the computer back in a week or so. But...

A neighbor called, and said there was a box at our front door. Uh... OK. I opened the door, and sure enough, there was a box... with a FedEx label on it. No driver to be seen - he didn't even knock on the door. I took the box inside, put the computer in the box, Taped it shut, and placed the shipping label within a matter of seconds. But we had to call FedEx, and get them to make a second trip to our apartment to get the package.

Mrs. Tuck checked her e-mail a few days later and found that the computer was on its way (via FedEx). The package was in Knoxville (hooray!). Unfortunately, it was hanging out in the FedEx place - they didn't take it out on their rounds. My wife called and spoke to a woman that told her it was there. Since the Mrs. wanted her computer back NOW!, I said, "Let's go get it." And that's what we set off to do.

Upon arriving at the FedEx building, we realized we had left the tracking number at home. "That's OK," I said, "they've got a good database, I'm sure. It's FedEx." So we walked in and told the woman my wife's name - letting her know that we left the tracking number at home. The woman said, "I can't find your package without your tracking number. Who told you it was here?" Uh. Well. It was a woman - and since there was only one woman working in there...

After all kinds of rudeness from the people in the FedEx office, we convinced them to just take a quick look. About two minutes later, a man walked around the corner with the box containing my wife's repaired computer. "Thank you. Have a good day."

Does a company as large as FedEx have such a horrible database that they can't use a customer's name to search for packages? Surely not. That would be rediculous.

Thursday, December 15, 2005

It's About Time

Tonight was my final Final Exam. My last class of the semester and in my community college career. I have completed the requirements for my A.A.S. in GIS/Business and my Certificate in GIS/Technical.

Now, I must prepare for Monday. I have a job interview. And I need more than skill to land this one. Prayers and wishes are happily welcomed.

Monday, December 12, 2005

Harvey's Underwear

Harvey was kind enough to answer my last post with the response with this link: That says it all.

Leaf is the mysterious fourth fruit. Although, "Liberace" was acceptable.

Fruit of the Loom, Harvey, Leaf, and Liberace. Hmm... An odd combination that I'm not sure I want to comment on.

Friday, December 09, 2005

Fruit of the Loom

What are all of the fruits on the Fruit of the Loom commercials?

Apple. White (Green) Grapes. Red (Purple) Grapes. And what is that other thing?

I know you've seen the commercials, packages, or something. Have you a clue as to what it could be?

Research has turned up nothing. I'm beginning to think they just made it up.